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Justin and Rudy's Excellent ITIL Adventure, by Michael Acton
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“Justin and Rudy’s Excellent ITIL Adventure” is a fun and exciting tale that weaves principles of ITIL and IT Service Management into a fictional story; allowing the reader to better understand basic ITIL processes and functions within a fictional storyline.
- Sales Rank: #524561 in eBooks
- Published on: 2016-01-06
- Released on: 2016-01-06
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
Informative and entertaining
By J.R
For what is essentially touted as an IT book, the author weaves in a fictional story to further draw in and entertain the reader. I was particularly entertained and often amused by the two main characters, Justin and Rudy, as they struggled to find answers within a highly dysfunctional and often comical company IT department. Not to reveal too much regarding how things turn out, but if the author is so inclined, I think a sequel is certainly possible...I hope so. I can't wait to see what Justin and Rudy's next workplace fiasco is...I highly recommend!
0 of 0 people found the following review helpful.
Justin and Rudy Make ITIL Fun
By Amazon Customer
I thoroughly enjoyed reading this book. ITIL can be a very dry subject to get into, making it difficult to absorb and understand. Mr. Acton did a wonderful job of making ITIL fun and accessible using a situation that many of us in the IT world can relate to. He also gave us genuinely likeable characters who we can really root for. The author also left the ending open for a sequel, so I am looking very forward to the next leg of Justin and Rudy's ITIL adventure!
0 of 0 people found the following review helpful.
Great visual to what Organizations should pay more attention to!
By Lorena Rosario Garcia
I really enjoyed the way the author described to scenarios and challenges in the company. As a Computer science engineer myself I can relate to most of this challenges and the need companies have to make these a priority. I would highly recommend this book to professors and IT students As a way to view ITIL and it's impact in an organization. I'm looking forward to reading the sequel!!
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